I hope this post finds you enjoying autumn, with its beautiful changing colors and cooler temperatures. This season CASA of Franklin County is also experiencing changes, as a consequence of the results we gathered via the September volunteer focus groups. This valuable time allowed volunteers to share experiences, offer insight into ways we can improve, and discuss how new policies will take shape.The six focus groups provided all of our volunteers an opportunity to learn and collaborate on five areas:
volunteer roles,
policy and procedures,
volunteer engagement,
technology,
and the new evaluation and documentation process.
As a result, we are shaping policy and procedures to include many of the creative and helpful suggestions from the volunteers who attended.
One of the major themes of the focus groups was an interest in the ability to connect with our office and each other through the use of technology. In light of that, we have created this CASA of Franklin County blog, open to all volunteers to post, read and comment. We will have a series of blog posts over the next two months that summarize the results of the focus groups, organized into each of the five focus areas listed above. We will highlight the suggestions and ideas, and what we are doing as a staff to incorporate these changes into policy.
We hope this blog will be both a resource and an opportunity for feedback and discussion. In the future, we will be looking for volunteer generated content and posts. Because of the sensitive nature of our work, all posts and comments will be moderated.
Another theme that emerged was an interest in modifying the current Monthly Update and Contact Log forms. We will be looking for interested volunteers for a Report Task Force to create improved documentation forms. If you would be interested in participating, please contact Anne Konarski.
At CASA of Franklin County we continue to work to further our capacity to fulfill our mission and thank you to all volunteers for the continued work you do to give a child a voice in court. I want to extend special gratitude to all the focus group participants. As you will see in the coming months, your insight and suggestions are helping shape policy and procedure at CASA of Franklin County.
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